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JA
Julian A

1 reviews | Active since Apr 2025

07 Oct 2025, 13:29

No response from Sanlam

No response from Sanlam as to the progress on my claim

0
Replies (5)
Sanlam
Sanlam's reply07 Oct 2025, 13:32
Official
 Good day Julian  We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
 Sanlam Client Care 
JA
Julian A's update07 Oct 2025, 16:51
Reviewer Update
still no response
Sanlam
Sanlam's reply07 Oct 2025, 17:10
Official
Good day, Julian

The matter was referred to Sanlam Life earlier today.

Be assured that you will be contacted once the matter has been investigated.

Regards
Sanlam Client Care
JA
Julian A's update08 Oct 2025, 15:38
Reviewer Update
Still no reply. I sent through my bank details on the 26/09/2025 as I received correspondence that my claim has been approved. All I want is for someone just to advise me on the progress.
Sanlam
Sanlam's reply09 Oct 2025, 10:09
Official
Good day Julian

This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care