rT
rachel T
1 reviews | Active since Mar 2011
22 Feb 2023, 06:57
No response
Assupol i am disappointed in the fact that i am trying to increase my premium however no one response to email ,what is the point of providing us with the client services email address if no one checks it ,email sent 12.02.2023 10 working days later the is still no feedback nor a call from your company ,how does one then trust that my current cover will be ever paid up on time should i need it
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Sanlam's replyOfficial
22 Feb 2023, 07:22Dear Rachel, thank you for your review. My sincerest apology for any frustration caused.
We are looking into this and will provide further feedback to your direct e-mail address from our address ***.Regards,
Assupol Complaints Manager
We are looking into this and will provide further feedback to your direct e-mail address from our address ***.Regards,
Assupol Complaints Manager
Sanlam's reply22 Feb 2023, 07:22
Official
Dear Rachel, thank you for your review. My sincerest apology for any frustration caused.
We are looking into this and will provide further feedback to your direct e-mail address from our address ***.Regards,
Assupol Complaints Manager
We are looking into this and will provide further feedback to your direct e-mail address from our address ***.Regards,
Assupol Complaints Manager