SS
Shobana S

1 reviews | Active since Mar 2009

21 Nov 2017, 12:07

No response after several emails

I am recently widowed, trying to get hold of Sanlam Trust. I've sent several emails to which I receive an automated response however in well over a week no-one has contacted me. This is not the first time I've had this problem. Can someone please contact me?

0
Replies (2)
Sanlam
Sanlam's reply21 Nov 2017, 12:41
Official

Good day Shobana

We are sorry to learn of your loss ,please accept our condolences. We apologise for the service you received thus far.

We will get a representative to make contact with you.

Kind Regards,

Client Relations

Best regards,

Sanlam
Sanlam's reply22 Nov 2017, 09:21
Official

Good day

We have been informed that a representative from our Sanlam Trust department made contact with you.

Regards,

Client Relations

Best regards,