No response

Endless Repeated Responses With No Resolution

I am extremely frustrated with Sanlam’s service.

I have submitted the requested documents multiple times, yet I continue to receive the **same repeated response** with no clarity or progress. There is no confirmation that my documents were reviewed, no explanation of what is outstanding, and no timeframe for resolution.

As a parent, this ongoing delay has caused serious emotional and financial stress. It is unacceptable to keep sending clients generic, copy-paste responses instead of resolving the matter.

Clients deserve clear communication, accountability, and urgency. I am still waiting for Sanlam to take this matter seriously and provide a proper resolution.