KM
Keitumetse M

1 reviews | Active since Apr 2022

21 Jun 2022, 14:21

No response

Not sure what happened to Sanlam, your service has deteriorated, and it is sad to witness this. The consultants don’t listen, very quick to respond without understanding the nature of the query.

I have now been holding on for a consultant for over 35minutes, but no one is answering, can I please request that you allocate this to a consultant who will be able to assist me regarding my RA query.

0
Replies (3)
Sanlam
Sanlam's reply21 Jun 2022, 14:40
Official
Dear Keitumetse

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply18 Jul 2022, 12:00
Official
Good day

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply18 Jul 2022, 12:02
Official
Good day

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care