JV
Johan V
1 reviews | Active since Feb 2022
25 Feb 2022, 08:40
No reply on e-mail querie.
On 2/12/2021 I queried a montly deduction from my bank account. All relavant info was supp****. I was informed that my query was received and forwarded to the relavant department. No reply to date - going for 3 months??????
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Replies (2)
Sanlam's replyOfficial
25 Feb 2022, 08:50Dear Johan
We acknowledge receipt of your complaint. Your matter was escalated to the relevant team for further assistance.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant team for further assistance.
Regards
Sanlam Client Relations
Best regards,
Sanlam's reply25 Feb 2022, 08:50
Official
Dear Johan
We acknowledge receipt of your complaint. Your matter was escalated to the relevant team for further assistance.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant team for further assistance.
Regards
Sanlam Client Relations
Best regards,
Sanlam's replyOfficial
25 Feb 2022, 12:09Dear Johan
Our consultant tried calling you on the number provided and it was on voicemail. They have e-mailed you with the policy details.
Regards
Sanlam Client Relations
Our consultant tried calling you on the number provided and it was on voicemail. They have e-mailed you with the policy details.
Regards
Sanlam Client Relations
Best regards,
Sanlam's reply25 Feb 2022, 12:09
Official
Dear Johan
Our consultant tried calling you on the number provided and it was on voicemail. They have e-mailed you with the policy details.
Regards
Sanlam Client Relations
Our consultant tried calling you on the number provided and it was on voicemail. They have e-mailed you with the policy details.
Regards
Sanlam Client Relations
Best regards,