No Reply at ACA SANLAM

I understand that we are operating in extraordinary times and that it is not business as normal. However even in these times not responding to someone's emails in two weeks is certainly uncalled for. I have been patient i have been fair but i have been met with utter disdain by Latoya Snyders of ACA Sanlam and Irsaad Omar of Simeka Consultants. They said payment will be made by the 27 July 2020 i did not receive anything sent emails and these people seem to have died. it is now the 12 august i have not received any correspondence from them. Now i find myself screaming in the void in the hope that somebody at there company who is living and able read sees this and maybe decides to get in touch with me and help a person out. ***