LM
Lindiwe M
1 reviews | Active since Nov 2020
20 Nov 2020, 13:03
No refund now but after 5 years
Bad service I got from Sanlam, I cancelled my educational policy due to lockdown they told me even if you cancel we cannot refund you but will refund you after five years. How does that happen ?
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Replies (2)
Sanlam's replyOfficial
20 Nov 2020, 13:41Dear Lindiwe
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply20 Nov 2020, 13:41
Official
Dear Lindiwe
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
30 Nov 2020, 10:37Dear Lindiwe
We have tried calling you but there is no answer. Please provide a convenient time for us to try again.
Kind regards,
Sanlam Client Relations
We have tried calling you but there is no answer. Please provide a convenient time for us to try again.
Kind regards,
Sanlam Client Relations
Sanlam's reply30 Nov 2020, 10:37
Official
Dear Lindiwe
We have tried calling you but there is no answer. Please provide a convenient time for us to try again.
Kind regards,
Sanlam Client Relations
We have tried calling you but there is no answer. Please provide a convenient time for us to try again.
Kind regards,
Sanlam Client Relations