TM
Tshegofatso M

1 reviews | Active since Aug 2022

01 Aug 2022, 16:16

No refund.

I took a loan with Sanlam, then later settled the loan. They still debited my account an I still got no refund. I have been trying to contact them with no luck. They debited 1st of July, it's now 1 August still no refund. I am not happy with Sanlam loans.

0
Replies (2)
Sanlam
Sanlam's reply01 Aug 2022, 16:34
Official
Good day Tshegofatso

We apologise for this and have escalated your complaint to Sanlam Personal Loans.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Aug 2022, 14:36
Official
Good day Tshegofatso

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care