AL
Amosly L

1 reviews | Active since Jun 2012

03 Jul 2017, 17:09

No payments for my mom's shares from 2010

<p>i really I can't believe Assupol of painting wrong picture on TV.my mother made the claim for her shares 2 months ago and nothing is been communicated to her yet and she phoned this morning with her airtime they told her they can't confirm payment day and she was promised payment the end of June. Really I can't take this anymore because they are such big *****.my mother needs this money ASAP </p>

0
Replies (2)
Sanlam
Sanlam's reply04 Jul 2017, 07:38
Official

Dear Amosly,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Sanlam
Sanlam's reply18 Jul 2017, 07:54
Official

Dear Amosly,

We refer to our previous direct communication and confirm that payment was made on 10 July.

Our sincere apologies again for any inconvenience caused.

Please let us know if we can be of any further assistance.

Proudly Serving.

Assupol Complaints Manager