GM
Giyani M
1 reviews | Active since Jan 2021
26 Sept 2022, 07:33
No payment release after approval by PPS
I have a PPS policy that has been approved but we are not waiting for Sanlam to release payment and we were told it would take 8 working days about 15 days ago.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
26 Sept 2022, 10:09Good day Giyani
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply26 Sept 2022, 10:09
Official
Good day Giyani
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Sept 2022, 11:41Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply26 Sept 2022, 11:41
Official
Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care