wW
wandagumbi W

1 reviews | Active since Jun 2017

09 Sept 2020, 11:43

No pay out in their promised 5 days. My claim hasn't even been assessed

Just talked to 3 consultants and conveniently the line goea bad and we get cut off. The entire time im holding theres no line break. I surrendered my policy on the 2nd n 5 working days later no money. The third consultant said they havent even assessed my claim. Im fuming. Sanlam its been 5 working days but 7 days altogether. A whole week I newd thatmoney

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Replies (1)
Sanlam
Sanlam's reply09 Sept 2020, 12:46
Official
Dear Wanda

We acknowledge receipt of your complaint.  Kindly provide the policy number or the full ID number in the private field for further investigation. 

Kind regards,
Sanlam Client Relations