mM
mpume M

1 reviews | Active since May 2016

27 Mar 2017, 11:47

No one can tell me the process to delete members

<p>I have been sending countless emails asking for 2 of the members to be withdrawn from our profiles because they do are not actice members anymore. No one seems to know...is this how things will be everytime I have a query with Assupol? Please cancel our policy then!</p>

0
Replies (2)
Sanlam
Sanlam's reply27 Mar 2017, 12:05
Official

Dear Nompumelelo Hlatshwayo,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Sanlam
Sanlam's reply31 Mar 2017, 10:54
Official

Good Day,

We have requested our Group Schemes department to assist with the amendments you requested.

We will provide you with an update as soon as possible.

Proudly Serving,

Assupol Complaints Team