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Sunel S

1 reviews | Active since Jul 2011

02 Oct 2024, 09:06

NO ONE ANSWERS A PHONE,

Its a rediculous nightmare to try and get hold of Sanlam's life.

NO ONE ANSWERS A PHONE,

I got an email acknowledging that my Sanlam life is active. I did not sign up for Life Cover,

Please sort this out as soon as possible!!!

0
Replies (6)
Sanlam
Sanlam's reply02 Oct 2024, 09:12
Official
Good morning Sunel

We are sorry to learn that you are struggling to get hold of us about this matter.

We have arranged for you to be contacted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply02 Oct 2024, 11:47
Official
Hello Sunel

We have received feedback that an email has been sent to you.

Regards
Sanlam Client Care
SS
Sunel S's update02 Oct 2024, 14:14
Reviewer Update
no one has contacted me only an email that said it will be assigned
Sanlam
Sanlam's reply02 Oct 2024, 15:03
Official
Hello Sunel

We will be sending you a Private reply.

Regards
Sanlam Client Care
SS
Sunel S's update07 Nov 2024, 15:39
Reviewer Update
Good day it is now the 7th when are you thinking of gracing me with feedback or any sort of communication from your side. your service is poor and you give false promises, you told the agent you gave contacte me, when did you call me?????

Your agents are *****ualent I have proof to show that I did not ask to proceed,

I have proof where he said the order is not going throught and on hold

Now all of a sudden he wants to re-imburse me back????

Why must he pay me back privately out of his own pocket , making excuses that salam was at fault,

Can someone pick up their phone can call me please !!!!!!!
Sanlam
Sanlam's reply08 Nov 2024, 08:43
Official
Good day Sunel

Please respond directly to the email that provided you with the consultant's details for further assistance.

Regards
Sanlam Client Care