PP
Patricia P
1 reviews | Active since Jan 2017
26 Jan 2021, 10:44
No loyalty
After the many years of paying my life cover and funeral cover without fail and being loyal to sanlam , I recently lost my job and now need to utilise the payment relief which Is part of my contract all of a sudden I am being given a run around in-fact I was told my request can not be attend to it’s very disappointing and hurtful I trusted them and I no longer do if I could I would revers all my money for the years paid to them
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Replies (2)
Sanlam's replyOfficial
26 Jan 2021, 10:48Dear Patricia
We are sorry to hear of your negative experience with us. Please accept our apologies for the service you have received.
We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your negative experience with us. Please accept our apologies for the service you have received.
We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply26 Jan 2021, 10:48
Official
Dear Patricia
We are sorry to hear of your negative experience with us. Please accept our apologies for the service you have received.
We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your negative experience with us. Please accept our apologies for the service you have received.
We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
26 Jan 2021, 14:32Dear Patricia
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
Sanlam's reply26 Jan 2021, 14:32
Official
Dear Patricia
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations