CN
Cecilia N

1 reviews | Active since Jul 2020

13 Oct 2020, 11:51

No Life Insurance for Covid survivor

Why is it so difficult for me to write a positive review for a company? Maybe I haven't experienced good service yet not even talking about excellent. Yet again I came to a big company with bad service. I was looking for life insurance and asked Sanlam about two months ago twice to let a consultant call me...no one did. This morning I went onto their site and they had a consultant call me within an hour. But...……. To my astonishment because I had Covid in June I have to wait 6 months to get insured???? Why???? Are there any scientific evidence that I am at risk dying after having Covid? Don't think so. Well I am over it. No additional life insurance for me.

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Replies (1)
Sanlam
Sanlam's reply13 Oct 2020, 12:00
Official
Dear Cecilia

We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation. 

Kind regards,
Sanlam Client Relations