CN
Cecilia N
1 reviews | Active since Jul 2020
13 Oct 2020, 11:51
No Life Insurance for Covid survivor
Why is it so difficult for me to write a positive review for a company? Maybe I haven't experienced good service yet not even talking about excellent. Yet again I came to a big company with bad service. I was looking for life insurance and asked Sanlam about two months ago twice to let a consultant call me...no one did. This morning I went onto their site and they had a consultant call me within an hour. But...……. To my astonishment because I had Covid in June I have to wait 6 months to get insured???? Why???? Are there any scientific evidence that I am at risk dying after having Covid? Don't think so. Well I am over it. No additional life insurance for me.
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Replies (1)Sanlam's replyOfficial
13 Oct 2020, 12:00Dear Cecilia
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply13 Oct 2020, 12:00
Official
Dear Cecilia
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further investigation.
Kind regards,
Sanlam Client Relations
