DS
Danie S

1 reviews | Active since Oct 2024

07 Oct 2024, 17:47

NO JOY FROM SANLAM :(:(:(

I am 68 years old and had a few of their products over the years. I still have 4 products with them. I have app**** to end one of the products to be ended via my financial adviser and myself one month ago. Absolutely NO feedback from them.

0
Replies (4)
Sanlam
Sanlam's reply07 Oct 2024, 17:53
Official
Good day Danie 
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
DS
Danie S's update07 Oct 2024, 18:12
Reviewer Update
Thanks. Proof is in the pudding.
Sanlam
Sanlam's reply08 Oct 2024, 14:51
Official
Good day Danie

This is to confirm that you have been contacted and feedback was provided to you.
 
 Regards
 Sanlam Client Care 
DS
Danie S's update08 Oct 2024, 14:59
Reviewer Update
Thanks for making contact.