EL
Elrese L

1 reviews | Active since Oct 2012

01 Jun 2026, 09:12

NO HUMAN ASSISTANCE

This is utterly unprofessional for the last 2 months you have not debited my account - i called numerous times to get to a automated message service and this thing is so unfriendly to users - IS Sanlam to lazy to hire people whom one can speak to - and the lines are always busy - maybe ifd you guys actually cared about your clients not just draining us for money you will get a postitive feedback ----- I WANT A CALL BY NO LATER THEN 02-06-2026 OR I WILL BE LAYING A COMPLAINT WITH THE OMBUDSMAN.

0
Replies (2)
Sanlam
Sanlam's reply01 Jun 2026, 09:23
Official
Good morning, Elrese

We are sorry to learn of your poor service experience and have arranged for Sanlam Life to contact and assist you.

Regards
Sanlam Client Cre

Best regards,

Sanlam
Sanlam's reply01 Jun 2026, 14:52
Official
This is to confirm that you have been contacted.

Regards
Sanlam Client Cre 

Best regards,