no help

Good Day,I have a sanlam money saver account with you. I paid R1000 into my account almost 2months ago. I paid it into the mercantile bank. I called in and i was advised that the mercantile banking details were no longer being used as the banking details have changed. I called sanlam and the promised that theyt would locate my payments and correct this error. I have called about 5 times with promises from the managers that they will call me and update and non of them have. I called for the 6th time again today and was told they cant pick up my payments and i gave them the proof of payment. I told them that they are not assisting me and this is now 2months later and i am going to report you guys. The response from your offices were that i can report you then. My Name is Marlene Lessing and my Contact number is ***. I am so disgusted by your services and not being helped nearly 2 months down the line.