AC
Allison C

1 reviews | Active since Sept 2024

13 Sept 2024, 19:44

No help!!!

My husband has been struggling to get assistance in updating his cellphone number in order to get into his profile, his been calling but never gets through, and no help from sanlam at all with a simple task of updating his new number so he can get the OTP sent to his new number!!!

0
Replies (2)
Sanlam
Sanlam's reply13 Sept 2024, 19:49
Official
Good evening Allison

We are sorry to learn of your husband's service experience and have arranged for him to be assisted.

The responsible department will be in touch with him.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply17 Sept 2024, 14:40
Official
Good afternoon Allison

We have received feedback that Sanlam Corporate has been in touch with your husband and that they will be assisting him further.

Regards
Sanlam Client Care