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Pumla M
1 reviews | Active since Nov 2019
15 Nov 2019, 08:48
No Happy about the service can I just have my money paid
I have been calling for my Provident fund for the last past 2 weeks everytime I call I gt given a different number. I have wasted so much my time dealing with unprofessional people who will hang up while you holding. This morning I foned and was given a number to call was told that that's not a correct number. This it really exhausting can I just get my money so that I don't have to deal with your unprofessional consultants. I just need my Provident fund to be paid.
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
15 Nov 2019, 08:57Dear Pumla
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Sanlam's reply15 Nov 2019, 08:57
Official
Dear Pumla
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
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Pumla M's updateReviewer Update
15 Nov 2019, 09:18I hope to get feedback from you by today
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Pumla M's update15 Nov 2019, 09:18
Reviewer Update
I hope to get feedback from you by today
Sanlam's replyOfficial
18 Nov 2019, 10:16Good day, Pumla
We have been informed that the relevant department has made contact with you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations
We have been informed that the relevant department has made contact with you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations
Sanlam's reply18 Nov 2019, 10:16
Official
Good day, Pumla
We have been informed that the relevant department has made contact with you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations
We have been informed that the relevant department has made contact with you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We value you as a client.
Kind regards,
Client Relations