AF
Annari F

1 reviews | Active since Sept 2014

06 Jun 2017, 18:22

No Feedback/Response

<p>Dissapointed in the service we receive from Jacaranda Bluestar (SANLAM)</p> <p>So many times&nbsp;we have asked for feedback regarding an estate, just to recieve no reply.</p> <p>Promises are&nbsp;made and not kept.</p> <p>I get it, I also work in Customer Service and things&nbsp; can&nbsp;get hectic, but promising feedback and then ignoring the client is not good customer service.</p>

0
Replies (3)
Sanlam
Sanlam's reply07 Jun 2017, 07:10
Official

We acknowledge your posting, and will refer it for investigation.

Regards

Client Relations

Best regards,

AF
Annari F's update07 Jun 2017, 08:51
Reviewer Update

Thank you, no need for further investigation. Feedback has been received, all good.

Sanlam
Sanlam's reply07 Jun 2017, 09:15
Official

Good day

Thank you for the update .Please respond to the email sent this morning.

Regards

Client Relations

Best regards,