DS
Douw S
1 reviews | Active since Apr 2011
31 Oct 2025, 19:00
No declined reason for gap cover.
I submitted a second claim since I have had sanlam Gap Cover both declined with a declined reference number but no explanation. There is no description why it was declined. Not even the call centre can tell me why both claims were rejected.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
01 Nov 2025, 07:44Good day Douw
We apologise for your service experience and have requested the relevant department to look into the matter and reach out to you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the relevant department to look into the matter and reach out to you.
Regards
Sanlam Client Care
Sanlam's reply01 Nov 2025, 07:44
Official
Good day Douw
We apologise for your service experience and have requested the relevant department to look into the matter and reach out to you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the relevant department to look into the matter and reach out to you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
03 Nov 2025, 10:22Good morning, Douw
We have received feedback that Sanlam Gapcover has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Gapcover has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply03 Nov 2025, 10:22
Official
Good morning, Douw
We have received feedback that Sanlam Gapcover has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Gapcover has been in touch with you.
Regards
Sanlam Client Care