SM
Sham M
1 reviews | Active since May 2011
02 Jan 2023, 23:00
No Debicheck, no help stopping debit on the wrong day
Every other major financial institution has DEbiCheck mandate. Not these special people. And when I wanted to stop a debit order, the wrong day was being debited So called 29th December 2022 to stop debit on the 2nd january 2023, apparently impossible. Backward would be a step forward for this company.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 Jan 2023, 09:11Good day Sham
We apologise for the frustration. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for the frustration. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply03 Jan 2023, 09:11
Official
Good day Sham
We apologise for the frustration. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for the frustration. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
03 Jan 2023, 12:28Hi again
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply03 Jan 2023, 12:28
Official
Hi again
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care