No customer service

Item: Sanlam
Rating: 1
Author: ginelle B

Nobody replies to emails. Getting through to your call center is a nightmare. Can you please assist with a settlement letter.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

03 Aug 2020, 16:51

Dear Ginelle

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.

Kind regards
Sanlam Client Relations

Sanlam's reply03 Aug 2020, 16:51

Official

Dear Ginelle

We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.

Kind regards
Sanlam Client Relations

Sanlam's replyOfficial

04 Aug 2020, 13:17

Dear Ginelle

We have been informed that you have been provided with the information you have requested.

If you have any further enquiries about this matter, you may contact the consultant directly for a more urgent handling of your case.

Kind regards,
Sanlam Client Relations

Sanlam's reply04 Aug 2020, 13:17

Official