No compassion

On the 1st of April I sent an email - Sanlam deducted R2000.00 more than they should have from my account! I could not pay all my accounts and now have no money for food. I have depleted my freezer and there is no money to buy more. I have said that much in my mail and to this date I have not even received a call to try rectify the problem. I am desperate - I will die if I have to live without food till the end of April. Now my question is, if they don't have compassion when I am alive, what will happen when I die? Will this be the same?