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Sthembiso S
1 reviews | Active since Jun 2023
13 Jun 2023, 18:42
No communication regarding funeral claim
Very disappointed with Assupol's communication. It is clearly stated that they will communicate with you within 24 hours but still no communication till now. Can I please be assisted with the funeral claim as soon as possible
Helpful (0)
Replies (9)0
Replies (9)
Sanlam's replyOfficial
14 Jun 2023, 06:13Good day Sthembiso, my deepest condolences on your loss. We confirm that we have received your claim and it is in process. Regards, Assupol
Sanlam's reply14 Jun 2023, 06:13
Official
Good day Sthembiso, my deepest condolences on your loss. We confirm that we have received your claim and it is in process. Regards, Assupol
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Sthembiso S's updateReviewer Update
14 Jun 2023, 07:52Thank you for the response, will wait for the feedback from you
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Sthembiso S's update14 Jun 2023, 07:52
Reviewer Update
Thank you for the response, will wait for the feedback from you
Sanlam's replyOfficial
14 Jun 2023, 08:15Noted
Sanlam's reply14 Jun 2023, 08:15
Official
Noted
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Sthembiso S's updateReviewer Update
14 Jun 2023, 14:06Any feedback now?
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Sthembiso S's update14 Jun 2023, 14:06
Reviewer Update
Any feedback now?
Sanlam's replyOfficial
14 Jun 2023, 14:25Hi, our claims management team has confirmed that the claim is in process. We will provide further feedback before close of business tomorrow.
Sanlam's reply14 Jun 2023, 14:25
Official
Hi, our claims management team has confirmed that the claim is in process. We will provide further feedback before close of business tomorrow.
Sanlam's replyOfficial
14 Jun 2023, 15:13Good day, we confirm that the claim was processed. Payment should be made tomorrow to show in your account tomorrow late afternoon, by the latest on Friday. Regards
Sanlam's reply14 Jun 2023, 15:13
Official
Good day, we confirm that the claim was processed. Payment should be made tomorrow to show in your account tomorrow late afternoon, by the latest on Friday. Regards
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Sthembiso S's updateReviewer Update
14 Jun 2023, 15:18Thank you
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Sthembiso S's update14 Jun 2023, 15:18
Reviewer Update
Thank you
Sanlam's replyOfficial
14 Jun 2023, 15:19Noted
Sanlam's reply14 Jun 2023, 15:19
Official
Noted
Sanlam's replyOfficial
15 Jun 2023, 11:02Good morning, we confirm that the claims were paid.
Sanlam's reply15 Jun 2023, 11:02
Official
Good morning, we confirm that the claims were paid.