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tT
tebza T

1 reviews | Active since Oct 2019

27 Jun 2022, 12:52

No Communication

Have been trying to get hold of Assupol for at latest 3 days with no Success how dose 1 get hold of Assupol . I have send emails , no respond

0
Replies (7)
Sanlam
Sanlam's reply27 Jun 2022, 12:54
Official
Dear Tebza, our apology for any inconvenience caused. We will arrange urgent assistance. Regards,
tT
tebza T's update27 Jun 2022, 12:57
Reviewer Update
Assupol , am going thru alot at the moment, you guys are Just adding more Trauma on me... Kindly take us Serious as your clients
Sanlam
Sanlam's reply27 Jun 2022, 12:59
Official
Dear Tebza, thank you for your feedback. Please also send us your policy or ID number to ***, to urgently arrange assistance.
tT
tebza T's update27 Jun 2022, 13:07
Reviewer Update
please provide full details .. ******** means what ???
Sanlam
Sanlam's reply27 Jun 2022, 13:08
Official
My apology - the Hello Peter platform removed the email address I provided. We will send you a direct e-mail shortly.
tT
tebza T's update27 Jun 2022, 13:19
Reviewer Update
Can i have your direct Email.... Cause No one is willing to assist, call center just hang out my calls.. as If Assupol is doing me a favor, I mean i have been paying Years, Now i am Running from Pillar to Post, That is indeed Client Service...
Sanlam
Sanlam's reply27 Jun 2022, 13:29
Official
Hi, I have sent my detail to you. I have also already informed our claims management team of the urgency of the claim. Regards