bS
bernadette S

1 reviews | Active since Nov 2012

11 Nov 2025, 13:17

No communication

Bad service don't reply on your emails no cuminication no matter what platform you use

0
Replies (4)
Sanlam
Sanlam's reply11 Nov 2025, 13:27
Official
Good afternoon, bernadette

We are sorry to learn of your poor service experience and would like to assist.

Please send us a private reply with the policy/membership number involved, as well as an indication of what your enquiry/request is.

On receipt of this information, we will arrange for assistance from the responsible team.

Regards
Sanlam Client Care
bS
bernadette S's update11 Nov 2025, 13:32
Reviewer Update
*** changing banking details
Sanlam
Sanlam's reply11 Nov 2025, 13:47
Official
Thank you, bernadette

We have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 Nov 2025, 10:52
Official
Good morning, Bernadette

We have received feedback that you have been assisted.

Regards
Sanlam Client Care