1 reviews | Active since Oct 2016

01 Dec 2023, 06:56

No communication

Why does the person dealing with my claim for pension fund not respond to my email, I’ve been sending emails to him but no response that’s rude I need my pay out done ASAP .i would not expect such service in a big company like this . My bond any Deposit for my daughters new school is due today

0
Replies (2)
Sanlam
Sanlam's reply01 Dec 2023, 07:23
Official
Good morning Kit

We apologise for your service experience and have arranged for urgent assistance from the responsible department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply04 Dec 2023, 14:18
Official
Good day Kit

This is to confirm that Sanlam Corporate has acknowledged your complaint via email.

Regards
Sanlam Client Care