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Allan R
1 reviews | Active since Jan 2022
04 Dec 2024, 13:45
No communication
It’s been a few days of me sending email after email for someone to contact me yet nobody has the urgency to contact me back , it’s the second time I’m facing the problem of lack of communication from the organisation and it’s sad to have to battle the lack of customer service.
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
04 Dec 2024, 13:54Good day Allan
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply04 Dec 2024, 13:54
Official
Good day Allan
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
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Allan R's updateReviewer Update
04 Dec 2024, 14:18Thank you , i will be patiently awaiting any form of communication
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Allan R's update04 Dec 2024, 14:18
Reviewer Update
Thank you , i will be patiently awaiting any form of communication
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Allan R's updateReviewer Update
05 Dec 2024, 12:25Sanlum. Day 2 no contact , why is it difficult to contact your customers, your service is horrible, I would not recommend your service as your organization don’t get back to customers especially when it comes to information and help
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Allan R's update05 Dec 2024, 12:25
Reviewer Update
Sanlum. Day 2 no contact , why is it difficult to contact your customers, your service is horrible, I would not recommend your service as your organization don’t get back to customers especially when it comes to information and help
Sanlam's replyOfficial
27 Dec 2024, 13:20Good day Zwelihle
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply27 Dec 2024, 13:20
Official
Good day Zwelihle
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
