AR
Allan R

1 reviews | Active since Jan 2022

04 Dec 2024, 13:45

No communication

It’s been a few days of me sending email after email for someone to contact me yet nobody has the urgency to contact me back , it’s the second time I’m facing the problem of lack of communication from the organisation and it’s sad to have to battle the lack of customer service.

0
Replies (4)
Sanlam
Sanlam's reply04 Dec 2024, 13:54
Official
Good day Allan   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
AR
Allan R's update04 Dec 2024, 14:18
Reviewer Update
Thank you , i will be patiently awaiting any form of communication
AR
Allan R's update05 Dec 2024, 12:25
Reviewer Update
Sanlum. Day 2 no contact , why is it difficult to contact your customers, your service is horrible, I would not recommend your service as your organization don’t get back to customers especially when it comes to information and help
Sanlam
Sanlam's reply27 Dec 2024, 13:20
Official
Good day Zwelihle

This is to confirm that you have been contacted. 
 Regards
 Sanlam Client Care