ZN
Zinzisikhaya N
1 reviews | Active since Jan 2022
17 Dec 2024, 08:34
No care for their customers, while families suffer.
Its really upsetting and poor customer service that Sanlam is silent regarding my request submission. I submitted my forms on the 14th Oct through my previous employer and 2 months later no feedback.
Sanlam has really has no care and urgency with their customers people's emergency to their gunds.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
17 Dec 2024, 08:41Good day Zinzisikhaya
Thank you for reaching out to us.
We apologise for your service experience and have escalate the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We apologise for your service experience and have escalate the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply17 Dec 2024, 08:41
Official
Good day Zinzisikhaya
Thank you for reaching out to us.
We apologise for your service experience and have escalate the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We apologise for your service experience and have escalate the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
ZN
Zinzisikhaya N's updateReviewer Update
17 Dec 2024, 09:27No one eventually calls, why does sanlam have no care for their customers urgent matters.
ZN
Zinzisikhaya N's update17 Dec 2024, 09:27
Reviewer Update
No one eventually calls, why does sanlam have no care for their customers urgent matters.
Sanlam's replyOfficial
13 Jan 2025, 10:33Good day Zinzisikhaya
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply13 Jan 2025, 10:33
Official
Good day Zinzisikhaya
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care