WC
Waheed C

1 reviews | Active since Jan 2025

23 Jan 2025, 12:34

No care

Truly annoyed by lack of communication. I’ve called your call centre and the my docs were received for payout on the 19th Dec, I’m in my 5th week with no feedback from Sanlam on the status. Mind you the process should be 5/6 weeks. I called today and was advised that the status is still in review. Please sort this out and communicate accordingly.

0
Replies (2)
Sanlam
Sanlam's reply23 Jan 2025, 12:45
Official
Good day Waheed   We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply24 Jan 2025, 16:36
Official
Good afternoon Waheed

We have received feedback that Sanlam Corporate has been in touch with you and that the matter is being attended to.

You are welcome to respond to their email for any further assistance required.

Regards
Sanlam Client Care