No Call Back

I Have sent numerous mails requesting a call back to increase my life insurance.<br> <br> NO ONE HAS CALLED ME. Second to this I have called Sanlam myslef but they first had to keep me on the phone for 10 minutes to update my POSTAL ADDRESS???? what on earth is wrong with you people. Do you want me as a client or not???? I want a quote that's it!!<br> <br> You have 10 minutes to call me back or change policies. Simple as that. my cell number is ***. The count down begins.