SH
Shireen H

1 reviews | Active since Apr 2019

05 Sept 2022, 12:16

No answer, on the line for more than 30 min

I've been on the line for almost 30 min, waiting for someone to answer. This is absolutely crazy!!!! The number dialed ***.

0
Replies (2)
Sanlam
Sanlam's reply05 Sept 2022, 13:12
Official
Good day Shireen

We apologise for this and can confirm that we have received your complaint via Facebook as well.  Your complaint has been escalated to the relevant department to get in touch with you. 

Regards
Sanlam Client Care
Sanlam
Sanlam's reply06 Sept 2022, 13:42
Official
Good afternoon Shireen

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care