BS
Barend S
1 reviews | Active since Dec 2018
16 Mar 2026, 09:29
No answer at Sanlam and portal is down.
Sanlam - do you have anyone in the Call Centre to assist? no agent is replying on the WhatsApp inquires and when calling you are put in a loop that goes on and on and on. Your portal is also not allowing for policy statements to be pulled since last week Friday. Is there anyone that can assist or do we need to spend airtime and data trying to get anyone to assist.
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Replies (2)
Sanlam's replyOfficial
16 Mar 2026, 09:35Good day Barend We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply16 Mar 2026, 09:35
Official
Good day Barend We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
16 Mar 2026, 11:06This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply16 Mar 2026, 11:06
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care