No 2 pot payment yet after a month

Item: Sanlam
Rating: 1
Author: Tebogo M

I have since claimed for 2 pot on 02 September 2024, up to date no payment made yet. Everytime I sent emails no response from Sanlam only automated email response, when I call they send me from pillar to post.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

11 Oct 2024, 09:04

Good day Tebogo We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Sanlam's reply11 Oct 2024, 09:04

Official

Good day Tebogo We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Oct 2024, 09:23

Thank you for the information. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's reply11 Oct 2024, 09:23

Official

Thank you for the information. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Oct 2024, 12:29

This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care

Sanlam's reply11 Oct 2024, 12:29

Official

This is to confirm that you have been contacted and is being assisted.
Regards
Sanlam Client Care