1 reviews | Active since Apr 2017

01 Apr 2017, 08:30

Never trust Sanlam with your money

<p>I took a savings policy with Sanlam. To my understanding savings means you take out what you put in when you claim or want your money back but with Sanlam that's a different story. When you claim or want your money back they take a large percentage of your hard earned savings. I took a savings policy that debited 300 from my account for more 12months. The money I claim should amount to more than R3600 including interested but when I went to claim I was told I will be getting R2200. A difference of more than a thousand of my hard earned savings will be taken. Imagine how much money they would have taken if I took a larger savings policy. If you want to save money by taking a savings policy try a different insurance company or bank or stockvel but definitely not Sanlam.</p>

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Replies (12)
Sanlam
Sanlam's reply01 Apr 2017, 08:36
Official

We acknowledge your posting, and will refer it to management first thing on Monday.

Regards

Client Relations

's update01 Apr 2017, 15:05
Reviewer Update

I shall be waiting to hear from them

Sanlam
Sanlam's reply03 Apr 2017, 13:51
Official

Good day

We have been informed that a representative from Sanlam Sky made contact with you. She mentioned that you are not satisfied with the feedback provided. This is still receiving her attention and she will keep you informed.

Regards

Client Relations

's update04 Apr 2017, 09:34
Reviewer Update

Good morning,

Yes you got it all correct.

's update07 Apr 2017, 13:08
Reviewer Update

Six days and counting and still nothing.

Sanlam
Sanlam's reply07 Apr 2017, 13:33
Official

Good day

I will follow up with Sanlam Sky.

Regards

Client Relations

's update07 Apr 2017, 14:17
Reviewer Update

Ok thank you

's update29 Apr 2017, 10:35
Reviewer Update

You Sanlam are full of ****. I cancelled my policy 3 months ago. But you still debiting. I want my two debited amount. So you took my money of which I had accepted. The moment I try moving on you debit. Stop bullying me please

Sanlam
Sanlam's reply02 May 2017, 08:58
Official

Good day

We acknowledge receipt of your post and will inform Sanlam Sky to make contact with you regarding your post.

Regards

Client Relations

Sanlam
Sanlam's reply02 May 2017, 17:03
Official

Good day

We have been informed that Ms Hams from Sanlam Sky provided you with feedback via email.

Thank you and Regards

Client Relations

's update03 May 2017, 16:40
Reviewer Update

She has and apologized for the inconvenience. Hope all she said is true

Sanlam
Sanlam's reply03 May 2017, 16:58
Official

We take note of your comment.

Regards

Client Relations