jvdb
jaco van den berg
1 reviews | Active since Aug 2009
03 Nov 2021, 19:19
Never take a loan with Sanlam! Ridiculous interist rate and they ***** your money after you settled your account!
After i setlled my loan account with sanlam, they continued to debit my account! *****ing my money without permission when i owe them nothing, when you phone their call centre they make you promise not to reverse the transaction before they can pay you back your own money...... Then a month later you are still waiting for them to pay..... They just keep lying and refuse to give back my money!
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
03 Nov 2021, 19:20Dear Jaco
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply03 Nov 2021, 19:20
Official
Dear Jaco
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
04 Nov 2021, 09:02Good day Jaco
Thank you for your information. Our team is investigation further and will be in contact with you.
Regards
Sanlam Client Relations
Thank you for your information. Our team is investigation further and will be in contact with you.
Regards
Sanlam Client Relations
Sanlam's reply04 Nov 2021, 09:02
Official
Good day Jaco
Thank you for your information. Our team is investigation further and will be in contact with you.
Regards
Sanlam Client Relations
Thank you for your information. Our team is investigation further and will be in contact with you.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
05 Nov 2021, 10:53Dear Jaco
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply05 Nov 2021, 10:53
Official
Dear Jaco
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations