AG
Akhona G

1 reviews | Active since Jul 2023

06 Jun 2025, 09:44

Never make the mistake to take them up

Sanlam Gap cover, pathetic.. They rejected 2 of claims, and told me to speak to my broker who I took the gap cover with back in 2023. How in the hell am I supposed to remember the person I spoke to when I got discharged from hospital, only cause my doctor encouraged me too. Secondly they say, refer to your schedule, their reason for the rejection is not written there. So they are grappling at straws to explain why they rejecting my claims.. Yerr, worst experience of my life.. But they don’t miss their debt day.

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Replies (1)
Sanlam
Sanlam's reply06 Jun 2025, 10:06
Official
Good morning Akhona

We apologise for your poor service experience and would like to assist.

Please provide us with your ID number, via private reply.

We will then arrange for assistance from the responsible team.

Be assured that we will use any information you provide only to assist you with this matter.

Regards
Sanlam Client Care