sK
shivani K

1 reviews | Active since Jul 2015

12 May 2022, 04:29

Need answers from Sanlam

I would like to share my utter disappointment with having to try to get through to Sanlam regarding my claim. I had suspended my policy in March, but they continue deducting from my account in April and May. I need answers, thats my money being taken out of my account with no permission.

0
Replies (3)
Sanlam
Sanlam's reply12 May 2022, 05:39
Official
Dear Shivani

We acknowledge receipt of your complaint. Please provide us with your ID or policy number in the private field for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply12 May 2022, 08:34
Official
Thank you for the details, Shivani 

We have escalated this with the responsible team for further handling. 

Regards
Client Relations
Sanlam
Sanlam's reply12 May 2022, 11:50
Official
Good day Shivani

We received confirmation that our consultant made contact with you. They are investigating further and will provide you with an update before close of business today. 

Regards
Client Relations