My mom has been tryi...

Item: Sanlam
Rating: 1
Author: Mosa M

My mom has been trying to claim her late husband's retirement plan for over 4yrs now, she submitted all the documents needed and they still refuse to pay that amount

Helpful (0)

Replies (4)

Sanlam's replyOfficial

25 Jun 2025, 11:02

Good day Mosa We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Sanlam's reply25 Jun 2025, 11:02

Official

Good day Mosa We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Mosa M's updateReviewer Update

25 Jun 2025, 11:06

My mom submitted all the documents and now we are told another excuse of affidavits, I'm so disappointed 😞 4 good years

Mosa M's update25 Jun 2025, 11:06

Reviewer Update

My mom submitted all the documents and now we are told another excuse of affidavits, I'm so disappointed 😞 4 good years

Sanlam's replyOfficial

25 Jun 2025, 11:19

Thank you for the information. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's reply25 Jun 2025, 11:19

Official

Thank you for the information. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's replyOfficial

25 Jun 2025, 11:51

This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care

Sanlam's reply25 Jun 2025, 11:51

Official

This is to confirm that feedback has been provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care