1 reviews | Active since Mar 2015
My long over due claim
<div>There is no company that truly disgust me like this on a so called reputable company with no morals what so ever I have submitted a claim on the 11 July this year and I have not gotten e responce to any of the phone calls or email i have sent to then *** is like an email address that is not workiing they will send an automated reply email to say do not reply with my reference number saying they will reply but never do. ***** AND ***** ARE ONE OF THE MOST useless employees that just do not give a rat ass about any of my emails needed to update...Is there anyone that can help me to get my money from this company....I hate Sanlam with a passion and this is not the first time this has been done with me. TAX seseon has come and gone i submitted a claim so long 30 days has gone pass my money is still stuck with this bladdy company they hide behind email address that they never respond to and call centre that send email that the claims department never seem to give a **** about . Can someone help or to I need to go to the ****en head office and throw a tantrum..... Please do not respond to this email notification as it is an automated response. Thank you, we have received your email [EXTERNAL] RE: FW: CLAIM M MTWESI ***5 FOUNDEVER| SANLAM. This wf_***1 is the log number for your e-mail. Please use this number as reference on all future communication related to this query. We will respond to your request as soon as possible. Alternatively, if you require immediate assistance you can contact our Contact Centre by using the below details: Telephone number: ***Whatsapp Us: ***Email: *** Yours faithfully Retirement Fund Administration Sanlam Corporate email : *** Web : www.sanlam.co.za "Sanlam Corporate (SC) in its capacity as Fund Administrator merely performs administrative services with regard to the insured benefits of Fund members. The applicable Insurer, Sanlam Group Risk or any other registered Insurer as approved for any particular fund/sub-fund, is responsible for any underwriting or related decision and SC bears no liability in respect of any such decision." Please click on the following link for terms of use of this communication / Klik asb. op die s***el vir die gebruiksbepalings van hierdie kommunikasie: https://www.sanlam.com/terms-of-use</div>
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
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Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
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Sanlam Client Care
Kindly note that we have followed up with the responsible department.
You will be contacted.
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Sanlam Client Care
Kindly note that we have followed up with the responsible department.
You will be contacted.
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Sanlam Client Care
We have relayed your message to Sanlam Corporate and requested for their urgent assistance.
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Sanlam Client Care
We have relayed your message to Sanlam Corporate and requested for their urgent assistance.
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Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
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Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
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Sanlam Client Care
Thank you for contacting us about this.
We have reached out to Sanlam Corporate regarding your concerns.
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Sanlam Client Care
Thank you for contacting us about this.
We have reached out to Sanlam Corporate regarding your concerns.
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Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
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Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
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Sanlam Client Care
