NM
NATHAN M

1 reviews | Active since Dec 2015

08 Dec 2015, 07:31

my father pass away on the 21/08/2015

i've phoned many times to sanlam but they were of no help, and i had to complete the same forms about more then 10 times already then they keep telling me that i need to wait 15 days? how many more 15 days do they need? they didnt need 15 days when they took my fathers money. we are 3 brothers and 1 sister that depend on our father which is no longer with us. i dont think what you people at sanlam is do is fair towards us, its already struggle that we need to deal with our fathers passing, now you people wanna give us a hard time as well? you need to think about other peoples well being as well, not trying to keep peoples money and make money off them. NATHAN MAXWWELL ***

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Replies (1)
Sanlam
Sanlam's reply08 Dec 2015, 07:53
Official
Hello MAX2007,

We acknowledge your posting, and would like to apologise for the inconvenience you have suffered. Also accept our condolences with the passing of your father. We will organise that a consultant makes contact with you, as we are going to need more information.

Kind regards
Client Relations