My bother want his trust money

Item: Sanlam
Rating: 1
Author: mmapelar M

My bother is been waiting for them termination from the trust to be finalized since March every time we call ,we speak to different rude ladies who give us the run around,but it 2day they say it will paid in the next 48 hrs till 2day.even this morning,but decided to involve the lawyer @ their cost cause I want my brother's money.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

03 Jun 2021, 10:05

Dear Mmapela

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Sanlam's reply03 Jun 2021, 10:05

Official

Dear Mmapela

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

mmapelar M's updateReviewer Update

15 Jun 2021, 22:06

Till today no feedback from your people but we now talking to the lawyers they will been in touch soon,your company will be liable for the cost

mmapelar M's update15 Jun 2021, 22:06

Reviewer Update

Till today no feedback from your people but we now talking to the lawyers they will been in touch soon,your company will be liable for the cost

Sanlam's replyOfficial

10 Mar 2022, 17:28

Dear Mmapela

Please accept our apology for not responding sooner to your post. We received feedback that our Trust department provided feedback. We trust your matter has since been resolved.

Regards
Client Relations

Sanlam's reply10 Mar 2022, 17:28

Official