1 reviews | Active since Nov 2023
Mvuyisi mthuembu
Helo. My name is Mthembu Mvuyisi . My email address is ***. Today after months I check my retirement anuaty policy. To my surprise it was not even a retirement but a life cover which I never agreed on. So last year a consultant from Sanlam came and said he has a retirement policy which will be for 15 years then I receive my money. The policy started January and I've lost almost 5200 because it was defacting. I saw it on my payslip and thought it's a retirement annuity to my surprise when I checked after a whole 10 months to see how my policy it's going and it was not. Yes my details are accurate and the beneficiary I know it but what I didn't know it's that it's a life cover. I was ******* to something that I didn't know. I called Sanlam and they sent they will send an email for me to write a complain but they didn't do that. I need my lost money back I need this policy to be out of my payslip.
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
This is to confirm that Sanlam Life has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that Sanlam Life has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
