FJ
Fergil J
1 reviews | Active since Mar 2025
13 Mar 2025, 11:32
Mr J
The client service is really pathetic waiting on numerous occasions more the 30 min to speak to a consultant than when u being attended to the person that need to their job is not available now the problem is escalated to the bigger boss but nothing is being done you dont get any feedback or anything you just have to phone again to hear the same old story u have to wait longer than expected to wait for any assistance I'm really disgusted with there service
Helpful (0)
Replies (3)0
Replies (3)Sanlam's replyOfficial
13 Mar 2025, 11:44Good day Fergil
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply13 Mar 2025, 11:44
Official
Good day Fergil
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
FJ
Fergil J's updateReviewer Update
13 Mar 2025, 12:01All the markers are being escalated all the time but nothing is being done about it
FJ
Fergil J's update13 Mar 2025, 12:01
Reviewer Update
All the markers are being escalated all the time but nothing is being done about it
Sanlam's replyOfficial
17 Mar 2025, 09:27Good morning
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
You are welcome to reply to their email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
You are welcome to reply to their email for any further assistance you require.
Regards
Sanlam Client Care
Sanlam's reply17 Mar 2025, 09:27
Official
Good morning
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
You are welcome to reply to their email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
You are welcome to reply to their email for any further assistance you require.
Regards
Sanlam Client Care
