BD
Ben D
1 reviews | Active since Oct 2012
15 Sept 2022, 13:03
MOST PATHETIC LIFE INSURANCE INSTITUTION IN SA
NO SERVICE - I can not even fault them for pathetic service! Website and log in on their site non functional! Phones not answered! E-Mails now 2 weeks outstanding - not answering. I will bet money that they will also not reply to this complaint or contact me to cancel my policy.
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
15 Sept 2022, 13:25Good day Ben, my humblest apology for this poor service experience. I fully agree that this is frustrating and unacceptable. I will make sure that your enquiry is attended to as quickly as possible and further feedback is sent to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply15 Sept 2022, 13:25
Official
Good day Ben, my humblest apology for this poor service experience. I fully agree that this is frustrating and unacceptable. I will make sure that your enquiry is attended to as quickly as possible and further feedback is sent to your direct e-mail. Regards, Assupol Complaints Manager
BD
Ben D's updateReviewer Update
15 Sept 2022, 14:30Noted and rep**** to your e-mail.
Thank you
Thank you
BD
Ben D's update15 Sept 2022, 14:30
Reviewer Update
Noted and rep**** to your e-mail.
Thank you
Thank you
Sanlam's replyOfficial
15 Sept 2022, 14:48Thank you
Sanlam's reply15 Sept 2022, 14:48
Official
Thank you