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Pierre M
1 reviews | Active since Apr 2013
18 Jan 2021, 07:21
More than a month and still NO communication from SANLAM INDIE...
Good day SANLAM INDIE
As per my previous email and complaint on Hello Peter... I AM STILL WAITING FOR ANY FEEDBACK!!!! It is more than a month since my first request but to no avail!
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
18 Jan 2021, 07:25Dear Pierre
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply18 Jan 2021, 07:25
Official
Dear Pierre
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
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Pierre M's updateReviewer Update
18 Jan 2021, 07:32GREAT!!!! I will complain next week again and it will still be at the relevant department...Still being investigated??? What happened to SANLAM that used to be a leader in life insurance????? Very SAD!!!
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Pierre M's update18 Jan 2021, 07:32
Reviewer Update
GREAT!!!! I will complain next week again and it will still be at the relevant department...Still being investigated??? What happened to SANLAM that used to be a leader in life insurance????? Very SAD!!!
Sanlam's replyOfficial
18 Jan 2021, 13:09Dear Pierre
We have been informed that one of our consultants made contact with you and assisted you further. If you have any further enquiries, please feel free to contact them directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants made contact with you and assisted you further. If you have any further enquiries, please feel free to contact them directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
Sanlam's reply18 Jan 2021, 13:09
Official
Dear Pierre
We have been informed that one of our consultants made contact with you and assisted you further. If you have any further enquiries, please feel free to contact them directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants made contact with you and assisted you further. If you have any further enquiries, please feel free to contact them directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations