SM
Siyasanga M

1 reviews | Active since Oct 2021

24 Aug 2026, 13:10

More delays in clams with no response

Can I please get a response on my claim for special requests? No delays because I had to wait more than a month before and my child school fees has not been paid since March which I submitted with other claims that were paid in April.

0
Replies (3)
Sanlam
Sanlam's reply24 Aug 2026, 13:19
Official
Good day, Siyasanga

We are sorry to learn that you have not been assisted with this matter.

Please send us a private reply with your child's ID number.

On receipt of it, we will arrange for assistance from the responsible department.

Be assured that any information you provide will be used only to assist you with this matter.

Regards
Sanlam Client Care
SM
Siyasanga M's update01 Sept 2026, 10:13
Reviewer Update
I still have not received an update on my old claim and one submitted last month.
Sanlam
Sanlam's reply01 Sept 2026, 10:32
Official
Good morning, Siyasanga

We are sorry to hear this and have followed up with Sanlam Corporate.

Regards
Sanlam Client Care